GoToMyPC is a unique Web-based technology that works with your existing firewall and Internet infrastructure. You do not have to change or open ports, configure IP addresses or deploy any hardware or software, and you can use your existing corporate Internet connection. The service and architecture are designed for maximum performance, reliability and scalability.

Web Site
Users visit the GoToMyPC Web site to 1.) Register the computers that they will remotely access, and 2.) Log in to remotely connect to their host computers.

Software
Users download a 1.4 MB installer on their host computers. The software runs as a service and waits for a connection request. When a connection is requested, the program prompts the user for an access code before completing the request.

Viewer
The Viewer is the window displayed on the client computer in which the host computer's desktop will appear. The Viewer can be resized and adjusted for maximum usability. There are two Viewer options: the Native Viewer and the Universal Viewer. If your user accesses the host computer with a Windows-based client computer, a small plug-in automatically launches the Native Viewer. For a user who connects to the host computer via a client with a Mac or Unix operating system (or from a Windows-based client that does not accept downloadable files), the Java-enabled Universal Viewer launches automatically. There is nothing the user needs to do to select the appropriate Viewer – our technology will automatically detect the client computer's operating system and launch the appropriate Viewer.

Web Servers and Communication Servers
The Web servers run a Java servlet engine and dynamically generate all Web pages in conjunction with the application server and database. The Web servers' primary role is to initiate a connection between the host and client computers. Once a connection is established, the encrypted data stream is passed through the communication servers.

Administration and Management Tools
Corporate Plan users have access to administrative features that allow them to monitor usage and add/remove their companies' users to/from their accounts and groups. Real-time online reports allow 24/7 access to information on their users', groups' and companies' usage of GoToMyPC.

Secure
State-of-the art security features include an SSL-encrypted Web site and end-to-end AES 128-bit encryption of the data stream and chat as well as keyboard and mouse input; multiple passwords, including an access code that resides on the host computer and is never transmitted or stored on GoToMyPC servers; and notification when the PC is accessed. Additional features include lockout protection, inactivity timeout and the ability to lock the host keyboard and mouse and to blank the host screen.

Reliable and Scalable
Web-balancing switches monitor the network flow and transparently distribute server requests among all the servers. Redundant switches and routers; clustered servers; and backup systems ensure reliability and scalability.

Firewall Friendly
Because the GoToMyPC software on the remote computer initiates an outgoing connection, the technology works with your existing firewall and does not require special configuration. Nor does it compromise the integrity of your firewall.

High Performance
Only the screen image of the remote computer is transmitted and it is updated only as it changes. The data is also highly compressed. For these reasons, the user does not experience the lag time associated with other remote-access solutions.